DVD & Download Purchase Problems:
Most purchase problems are a cause of your internet browser. We recommend Mozilla Firefox or Apple Safari. Purchased downloads will show up in the "My Downloads" section on the YouthBytes website. This section is located under "User Menu" on the right-hand column. If you still experience issues, please email us:
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Download Problems:
All downloads are in .MP4 format and, for best playback, use Apple Quicktime Player. If you are using one of the selected browers above and still experience issues, please email us:
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For any further issues, please email us:
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